Palmetto Infusion provides both ambulatory and home-based infusion services for a variety of conditions, including anti-infective therapy, antiemetic therapy, hydration therapy, pain management, and more.
- For Patients
- Patient FAQs
Empowering Patients with Knowledge: Everything You Need to Know About Your Care.
We believe that informed patients are empowered patients. Here, you’ll find the essential information you need to navigate your care journey with confidence, ensuring that you feel supported and equipped at every step along the way.
To begin treatments at Palmetto Infusion, you need a referral from your healthcare provider. Here’s how you can get started:
- Talk to Your Provider: Discuss your condition with your doctor and ask if infusion therapy is right for you.
- Referral Process: Your healthcare provider will need to send a referral to Palmetto Infusion. This typically includes necessary medical records and specific treatment orders.
- Contact Us: Once we receive your referral, our team will reach out to you to discuss the next steps, schedule your initial appointment, and answer any questions you may have.
To change or reschedule an appointment, call 800-809-1265 ext. 5323 or email [email protected].
Treatments are conducted in comfortable settings with amenities such as private rooms, soft chairs, WiFi, snacks, and television to make the experience as pleasant as possible.
Patients can access emotional counseling, insurance coordination, financial assistance programs, treatment education, and 24/7 clinical support.
The company is committed to high-quality, personalized care, employing a compassionate and experienced team of nurses, pharmacists, and other healthcare professionals.
For immediate assistance, call 1-800-809-1265 to speak with a live representative available 24/7. If you are experiencing an emergency, call 911.
Patients benefit from a focus on cutting-edge treatments, a compassionate care team, and a supportive environment designed to reduce stress and improve outcomes.
Palmetto Infusion has multiple centers across the Carolinas, Georgia, Florida, Virginia, and Alabama. You can view the location map on their website.
Patients should bring any necessary medical records, a list of current medications, and any forms that need to be completed, such as the HIPAA release form and consent for treatment.
Yes, financial assistance programs are available. Patients can speak with Patient Account Representatives by calling 1-800-809-1265 to explore available options.