For most of our patients, there is simply no cure for the condition they face. The disease that causes their joints to ache, that makes them short of breath, that lowers their immunity, that exhausts their bodies—that disease will accompany them throughout all the days of their lives. First days. Lucky days. Summer days. Graduation days. Pay days. Wedding days. Everyday. But the days spent at Palmetto Infusion—those don’t have to be bad days at all.
As pioneers in the healthcare industry, we were among the first in the country to believe that what we had to offer to patients—it was unique, and it was life-altering. That though we might offer infusion treatments for autoimmune diseases and acute illnesses, what we’re ultimately offering is hope. Hope that despite receiving a life-changing diagnosis, and at times, an unclear prognosis, that a path to wellness and a real quality of life is possible. And that even in the darkest of moments, hope could be restored.
Upon our founding in 1999, it was our hope that if we always operated with empathy, and followed our belief in servant leadership, that we would build a team of nurses, doctors, pharmacists, intake specialists, and frontline staff who take personal ownership over patient health and have great respect and admiration for one another. The business of restoring health is, after all, the business that we’re in. And though it might be our job to help our patients get well, our purpose is much greater.
We are problem solvers, breaking down barriers to treatment, challenging long-held beliefs, and creating easier, less cost- prohibitive access to even better care.
We are teachers, arming patients with critical knowledge that allows them to take back control of their own health. Coaching caretakers to bravely show up for their loved ones, even when it overwhelms their hearts and minds.
We are a resource, laying bare our knowledge of the ins and outs of insurance, and sharing the support tools needed to remain mentally strong.
We are doers, handling the frustrating, time-consuming legwork that all too often bogs down the process of delivering quick, efficient, and critical care.
We are different, bucking traditional notions of healthcare and infusion centers, turning something clinical into something comforting, and even aiding patients to treat themselves at home.
And we do what we say we will do, putting patients over profits, always.
Each of our more than twenty clinics is built for comfort, and for ease. Our presence is intentional, choosing home bases for a reason—to meet patients where they are, saving countless-mile journeys to receive treatments at specialists’ offices or hospitals. And within our four walls, patients find solace in the form of warm blankets, conveniences of home, friendly faces, and knowledgeable minds to guide the process.
The care we provide allows patients to continue living their lives. To indulge in all the pleasant surprises and joyous moments that arise over time. To have more reasons to say yes than to say no. To not fear the future, but embrace it.
We are Palmetto Infusion. Restoring health, restoring hope.